Cookies Policy

Data Security

The security of your personal data is of paramount importance to us. Safari Herd Limited implements appropriate technical and organizational security measures to safeguard your information against unauthorized access, alteration, disclosure, or loss.

Due to the nature of our business and the operation of the internet, personal information you provide may be transferred or accessed outside the country in which it was originally submitted. If you are submitting information from within the European Economic Area (EEA), your data may be transferred outside the EEA, where data protection laws may differ. In such cases, we take reasonable steps to ensure that your information remains adequately protected in line with this Privacy Policy.

Legal Basis for Processing Your Personal Information

We only process your personal information where we have a valid legal basis to do so. Depending on the circumstances, this may include one or more of the following:

• Consent: Where you have explicitly consented to Safari Herd Limited using your personal information for a specific purpose.

• Contractual Necessity: Where processing is required to fulfill your travel arrangements or perform a contract entered into with you.

• Legitimate Interests: Where processing is necessary for the legitimate interests of Safari Herd Limited as a tour operator, provided those interests do not override your rights and freedoms.

• Legal Obligation: Where processing is required to comply with applicable legal or regulatory requirements.

• Vital Interests: Where processing is necessary to protect your vital interests or those of another person (for example, in a medical emergency).

• Public Interest: Where processing is necessary for reasons of substantial public interest.

Your Rights

You have the right to understand how your personal information is collected, used, and stored. Your rights include the ability to:

• Request access to the personal data we hold about you

• Request correction or rectification of inaccurate, incomplete, or outdated information

• Request deletion of your personal data or object to its processing

• Request the transfer of your personal data to a third party (data portability)

How to Exercise Your Rights

To exercise any of your rights, you may contact us using one of the following methods:

• Email: info@safariherd.co.ke

• Website: Contact Us Form

If you no longer wish to receive marketing or promotional emails, you may unsubscribe at any time by clicking the unsubscribe link included at the bottom of our emails.

We will act on your request as soon as reasonably possible unless we are required to retain certain information for legitimate business, legal, or regulatory purposes (for example, maintaining records to ensure you do not receive communications you have opted out of).

Links to Other Websites

Our website may contain links to external websites for your convenience or additional information. Once you leave our website, we do not have control over the privacy practices or content of third-party sites. We therefore cannot be responsible for the protection and privacy of any information you provide while visiting those sites. We encourage you to review the privacy policies of any external websites you visit.

Data Retention

We retain your personal information only for as long as necessary and in accordance with our data retention policies, including:

• To provide and manage the travel services you have booked

• To support our legitimate business interests

• To comply with legal, regulatory, and accounting obligations

We regularly review the personal information we hold and securely delete or anonymize data when it is no longer required for legal, operational, or customer-related purposes.

Contact Us

If you have any questions, concerns, or complaints regarding how Safari Herd Limited uses your personal information, please contact us:

• Email: info@safariherd.co.ke

• Website: Contact Us Form

We are committed to resolving any concerns promptly and fairly. If you are not satisfied with our response, you have the right to contact the relevant data protection authority, including the Information Commissioner’s Office (ICO) where applicable.

Changes to This Privacy Policy

We regularly review and update this Privacy Policy to ensure it remains accurate and compliant with applicable laws. Any updates will be published on this page. Where changes are significant, we may also notify you directly or highlight them on our website.